Headquartered in Pittsburgh, Pennsylvania Call us: 888-255-2401

Customer Service

Customer Service Expert cross-referencing, fast quotes & easy self-service sourcing

RightPath Industries pairs every order with a customer service and sales team that cross-references your current material to an exact match, then works to make it perform and exceed expectations — backed by fast quotes, spec sheets, SDS and COA access, and a simple request-for-quote workflow.

How does RightPath help me find the right chemical?

Tell us what you buy today and our team cross-references it to an exact equivalent — matching CAS number, grade, purity and packaging — and will often suggest a lower-cost alternative that performs the same or better. If an item is not listed on the site, we can still source it; we carry many products that are not published online.

What self-service tools are available online?

You can research and request most products without waiting for a callback:

Tool What it does
Product pages with grade & size selectors Pick your grade (Production/Technical, ACS, USP, HPLC and above) and package size, up to Bulk
Chemical Products A–Z index Browse the full catalog by name and CAS number
Spec sheets, SDS & COA Documentation available on request for every shipment
Request-a-quote form Submit grade, size, quantity and details for a fast, itemized quote

How fast will I get a quote or answer?

Requests are answered the same day. You can submit a quote request online any time, or call and speak with the team directly — see 24/7 availability for response times and emergency support.

What information should I include in a request?

  • Product name and CAS number (or the material you currently use to cross-reference)
  • Grade and purity required — Production/Technical, ACS, USP, or HPLC and above
  • Package size and estimated quantity, including any bulk or tanker needs
  • Delivery location and timing, plus any documentation you need (COA, SDS)

Frequently asked questions

Can RightPath match a chemical I already buy?

Yes. Our team cross-references your current material to an exact equivalent by CAS number, grade and packaging, and can recommend lower-cost alternatives that meet or exceed performance.

What if the product isn’t listed on the website?

We carry many items that are not published online. Contact us with the material you need and we will source and quote it.

How do I get an SDS or Certificate of Analysis?

SDS and COA documentation is available on request and a COA is provided with every shipment.

How quickly does customer service respond?

Requests are answered the same day, by online quote or by phone at 888-255-2401.

Request a quote
Call 888-255-2401

Login / Register